Technical services

Technical Manual

After-sales service

Technical Manual

Common technical support includes telephone technical support and on-site service technical support. It includes two aspects: technical maintenance and service communication.
With technological advancements, the nature of technical support work has also changed. For example, in the software field, there is pre-sales technical support and after-sales technical support. Moreover, the technical requirements for technical support are very high because it involves a wide range of customers, requiring preparedness for various problems. Technically, support personnel need to be more responsive and updated than the users.

EPT0.935.001 Inspection Standard

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